Privacy Policy

Overview

Billincam ("we", "our", "us") provides video‑enhanced time tracking and billing transparency tools. This Privacy Policy explains what information we collect, how we use it, and your choices. This policy applies to our mobile apps and website.

Data Controller & Contact

Billincam is the data controller for personal data processed in our app and on our website. For any privacy questions or requests, contact us at support@billincam.com (subject: Attn. Privacy).

Information We Collect

• Account Information: name, email, password hash, organization/team associations.
• Subscription & Purchases: product identifiers, status/expiry, receipts and transaction metadata handled by app stores. Mobile purchases are processed by Apple App Store/Google Play; we may synchronize receipt status via RevenueCat to manage entitlements.
• Video & Recording Data: video clips, timestamps, and metadata created as part of Billincam’s core verification features. Storage and retention follow your selected plan and workspace settings.
• Support Communications: messages and attachments you send to support.
• Usage and Diagnostics: app actions, performance, device info (model, OS version), crash logs, and basic analytics to improve stability and usability.
• Website Cookies: essential cookies for authentication and security; optional analytics cookies only with consent.

Device permissions used by the app may include Camera and Microphone (for recordings) and Notifications (for account or subscription alerts). You can change permissions in your device settings at any time.

How We Use Information

• Provide, secure, and maintain the app and services
• Manage accounts, subscriptions, and entitlements
• Generate trustworthy billing records and anti‑fraud verification
• Offer support and respond to requests
• Improve performance, reliability, and user experience
• Comply with legal obligations and enforce terms

Sharing & Disclosures

We do not sell your personal information. We share data only as necessary to provide our services, with safeguards in place:

• App Stores & Billing: Apple App Store/Google Play handle mobile payments. We may use RevenueCat to synchronize purchase receipts and subscription status. For web billing, a PCI‑compliant processor may be used.
• Service Providers: infrastructure, storage, analytics, and support vendors who process data under contract and only as instructed by us.
• Legal: when required by law, to protect rights, or investigate misuse.

Retention

We keep personal data only for as long as needed for the purposes above. Video recordings follow the retention settings of your plan and workspace. After cancellation or upon request, we delete or anonymize data within a reasonable timeframe unless we must retain it for legal, security, or fraud‑prevention reasons.

Your Rights

You may request access, correction, deletion, restriction, or portability of your personal data, and you may object to certain processing. To exercise rights, contact support@billincam.com. We may need to verify your identity before fulfilling requests.

Children’s Privacy

Our services are not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal data from children. If you believe a child has provided personal data, please contact us to request deletion.

International Transfers

We may process and store information in countries outside your own. Where required, we use appropriate safeguards for cross‑border data transfers.

Security

We use industry‑standard security, including encryption in transit and at rest where applicable, access controls, and secure development practices. No method of transmission or storage is 100% secure, but we continuously work to protect your data.

Changes to This Policy

We may update this policy from time to time. Material changes will be announced in the app or on our website. Your continued use after changes indicates acceptance of the updated policy.

Contact Us

Questions or requests? Email support@billincam.com.

App Privacy Summary

The following categories may be collected and linked to your identity to deliver the service and support:

• Identifiers: email, user ID
• Purchases: product, receipt status, expiry
• Usage Data and Diagnostics
• Content: video recordings and associated metadata

We do not use data for third‑party advertising or sell personal information.